Fulfillment Policy
Our Commitment to You
At Trending Co Tech, we are dedicated to providing transparent and reliable services to our customers. Below are the details of our fulfillment policies to ensure you have a clear understanding of how we operate.
Refund Policy
We strive to deliver high-quality services that meet your expectations. If you are not satisfied with our services, you may request a refund under the following conditions:
- Eligibility: Refunds are available only for services that have not been fully delivered or in cases where there is a failure in the service as outlined in our terms.
- Timeframe: Refund requests must be submitted within 14 days of service delivery. Requests made after this period will not be entertained.
- Process: To initiate a refund request, please contact us at support@trendingcotech.com with your order details and the reason for the refund. Our team will review your request and respond within 5 business days.
- Exceptions: Refunds do not apply to customized services that have been fully delivered and approved by the client.
Delivery Policy
We ensure prompt and efficient delivery of our digital services. The details of our delivery policy are as follows:
- Service Delivery: Once payment is confirmed, we will initiate the service delivery process. Timelines for various services may vary and will be communicated during the project planning stage.
- Access to Deliverables: All digital deliverables (e.g., websites, software, marketing materials) will be accessible through agreed-upon channels, such as email, cloud storage, or project management platforms.
- Notification: You will receive a notification once your service deliverables are ready. If you encounter any issues accessing your deliverables, please contact our support team.
Return Policy
Cancellation Policy
We understand that circumstances may change, and you may need to cancel a service or subscription. Our cancellation policy is as follows:
- Subscriptions: You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred.
- Service Contracts: For one-time services, cancellations must be requested at least 48 hours before the scheduled service commencement. If a service has already started, cancellation requests will be considered on a case-by-case basis.
- Process: To cancel a subscription or service, please contact our team at support@trendingcotech.com with your order details. We will confirm your cancellation within 3 business days.
Contact Information
If you have any questions or need further clarification regarding our policies, please do not hesitate to contact us:
- Email: support@trendingcotech.com
- WhatsApp: +1(248)3464854